Needles™ Case Management – An Uptime Review

In recent years, selecting a solution to manage your law practice has gotten considerably more complex. Consider the choices: on-premise (client/server), hosted, web-based, and cloud-based storage options. Some practice management software focuses on front-office/case management, others on back-office billing and accounting.

With such a crowded marketplace it can be difficult to know which solution is best for your firm. (We hear this from our clients all the time.) For that reason we’re releasing a series of blogs and reviews that will provide an overview of the top legal practice management solutions, and who should use which.

Needles Overview

Needles is mature, robust legal case management application. Needles, which has been around for over 30 years, began as software companies often do: A group of software developers (in this case with legal backgrounds) developed a custom case management solution for their clients–personal injury attorneys. And while Needles is flexible enough to support the needs of virtually any practice area: personal injury practice is where Needles started–and where it really shines.

What We Like about Needles


When Needles was first developed in 1985, their first clients were Personal Injury attorneys. That group helped Needles develop its product over the years, and really hone in on the nuanced needs of PI attorneys and cases: The intake system, workflow/checklist systems reporting capabilities were all shaped over years of PI attorney feedback.


The Needles case intake system is very robust and very customizable. The case checklist/workflow systems are also among the most-touted features by Needles users, allowing firms to create a process and workflow for each case type that works the way their practice does.


Needles also integrates with applications you probably use–like Outlook, QuickBooks–even Worldox.

Key Features

Needles is a complete case and practice management solution, and includes:

  • Contact & client management
  • Case management
  • Customizable case & intake workflow
  • Conflict checking
  • Statue tracking
  • Scan-to-Needles integration

The Uptime Verdict

Needles is a seasoned, robust case management system. We think its especially a good fit for law firms that practice Personal Injury, or who have a need to create or customize a very specific case intake and workflow process.

Better in the Cloud

Leverage Needles for your practice anywhere, without the need for on-premise servers and expensive IT support with a legal cloud platform such as Uptime Practice™. Needles, along with the right cloud solution, will give you access to your entire practice including your case management and billing software, your files, documents & email, anytime, anywhere.

See it in Action

Needles Case Management

Take a look at Needles in action.

About the Author: Dennis Dimka
Dennis Dimka is the CEO and founder of Uptime Legal Systems, North America's leading provider of technology, cloud and marketing services to law firms. Under Dennis’ leadership, Uptime Legal has grown organically and through acquisitions to become the nationally-recognized legal technology company it is today. Uptime Legal continues to innovate and disrupt the legal technology space, and has been named to the Inc. 5000 list of fastest-growing private for the past six consecutive years. Dennis was also an Ernst & Young Entrepreneur of the Year finalist.

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