Uptime Practice™ Next

Frequently Asked Questions

Frequently Asked Questions

Learn More About Uptime Practice™ Next and our Services

Practice Next is a managed IT care plan tailored exclusively for law firms.

  1. We are certified and experts in many of today’s leading legal software, and our technology support care includes support of your legal software, something generalist IT providers can’t do.
  2. Practice Next includes legal-centric cloud storage (powered by LexWorkplace), which organizes your data the way a law firm operates, and includes document management tools needed by most law firms.  Compare that to a generalist-approach to file management.
  3. At your request, we’ll setup and customize your Microsoft 365 account to align to law firm best practices.  This includes setup of Groups, Microsoft Teams, OneDrive/SharePoint and more.
  4. Because we only serve law firms, everyone in our support team is trained on how a law firm functions, including roles, functions and processes.

No, however, we will support your legal practice management software in most cases.  In addition, at your request, we’ll help you select and implement the best Practice Management software for your firm, from our network of industry-leading software providers.

Yes, Practice Next includes Microsoft 365 including the Office suite, Exchange email, Teams and OneDrive.

If you’re already using Microsoft 365, we’ll simply take over your existing account so that we can completely support your Microsoft 365 implementation. In this way, Uptime Legal becomes your one point-of-contact for all things technology. Your Practice Next monthly invoice will include Microsoft 365 going forward.

If you already have desktop/server-based legal software and wish to keep it (but still want to move to the cloud), you’d be an ideal fit for our Practice Foundation service, which provides Private Cloud hosting for premise-based legal software.

Yes. The onboarding process is a project that includes coordination and planning, discovery, setup, migration of your documents, data and email, integration of your local network and training for your entire staff. We charge a fixed fee for this process, which varies based on a few variables including number of users and the scope of your onboarding project. Contact us for a formal proposal for your firm.

No, and you won’t need it. When you move to the cloud, your core infrastructure (servers, applications and data) are no longer at your location. As such, all of your remaining local environment–PC’s, laptops, printers, scanners–can be easily supported by our world-class support team. There is virtually nothing our team can’t support from our office.