Juris Support – How to Get Help for Juris

Introduction: The Best Juris Support

Adding to its allure is the vast network of third-party consultants and tech specialists proficient in deploying Juris, training your personnel, and even assisting with your accounting duties.

Such comprehensive support plays a pivotal role in determining your overall success with Juris. To select the most suitable support for your law firm, it’s imperative to delve into and comprehend the advantages and disadvantages associated with each option.

Let’s dive in!

Juris is most suitable for firms with 5-10 time-keepers. While solo practitioners and larger entities can also employ it, its design shines best for this specific size.

Being server-based, Juris is designed for on-premise operation. This means the software resides on servers, often situated in places like a firm’s closet or copy room. Subsequently, the software can be installed on individual computers throughout the firm for daily use.

Juris, in its entirety, provides a powerful software solution, ensuring meticulous management of accounting, billing, and financial tasks. It equips law firms with the essential tools to monitor and carry out critical operations seamlessly.

Now, let’s explore where Juris stands in the extensive landscape of legal software.

LexisNexis boasts an array of legal software offerings tailored to cater to diverse needs stemming from the myriad sizes and specialties of law firms. Recognizing that not every legal entity necessitates the full spectrum of every tool, LexisNexis has meticulously designed a suite of products to cater to varied requirements while ensuring flawless integration between them.

Consider the numerous law firms that laud Juris for its potent accounting prowess combined with its streamlined, user-friendly Practice Management functions. Yet, this blend might not be the ideal match for all. Some practices might have a need for more intricate features for handling their cases, such as rule-driven calendaring (docketing), document/form compilation, and customizable case screens.

Time Matters, another popular product from LexisNexis, hones in on in-depth case management, excluding any accounting functionalities. This positions it as an excellent counterpart to Juris, allowing both to collaborate in a front-office/back-office setup, presenting a comprehensive solution.

Then What?

Even with its user-friendly interface and straightforward functions, LexisNexis understands that there might be moments in your firm’s journey when you seek support. Maybe you’re encountering challenges during the initial implementation of Juris, or perhaps you’re switching to Juris from another case management system.

You might also consider delegating billing and accounting tasks. To address these varied needs and offer an extensive array of support solutions to its software users, LexisNexis initiated the Certified Independent Consultant (CIC) program.

Through this initiative, software and IT experts can undergo training and earn certification on LexisNexis products, Juris included. This guarantees you can tap into expert guidance whenever necessary, elevating the benefits of adopting Juris for your law firm’s operations.

As a Juris user, you have three unique options for acquiring support. Your choice can be singular or a mix of these three, contingent on how Juris is utilized in your firm and the intensity of support your firm necessitates.

Juris operates as a desktop/server-based application, allowing it to be deployed either on your firm’s in-house servers or in a Private Cloud environment.

Juris Suite, especially, is a powerful software, and thus demands considerable server resources (like processing capabilities and RAM) to deliver peak performance. Hosting Juris in the cloud should be entrusted only to proficient and seasoned cloud service providers.

Many law firms, drawn by the allure of reliability, security, and mobility offered by cloud technology, mistakenly believe that migrating to a web-based application is the sole path to harness these advantages.

However, Juris and other server-based software frequently possess deeper functionalities compared to their cloud-native counterparts. By forsaking your server-centric platforms in favor of exclusively cloud-based ones, there’s a risk of sacrificing software power and capability.

By operating Juris within a secure Private Cloud through a Virtual Desktop infrastructure, your law firm can reap the benefits of cloud technology, without the burden of server maintenance or IT challenges.

Related: As the only Authorized Hosting Provider for Juris, consider:

Law firms utilizing software like Juris traditionally have the responsibility of purchasing, maintaining, and managing their servers, a practice that has been constant since the inception of Juris .

Contrastingly, cloud-native software allows users to easily access the application over the internet using a browser, eliminating the demands of server upkeep.

The most straightforward approach to this transition is to migrate Juris to a standard cloud platform such as Practice Go. This service transforms Juris into a web-based application running in the cloud, thereby negating the necessity for server infrastructure.

Yet, this may not be the universal solution for every firm, and here’s why…

For law firms that predominantly operate using Juris or comparable singular software, such a cloud platform might be adequate. However, if your firm integrates other software solutions, like Time Matters for document management, individualized strategies might be imperative for each distinct software.

In such scenarios, you might discover that a holistic approach, like adopting a Private Cloud or Virtual Desktop, aligns better with the comprehensive requirements of your firm.

For a deeper dive into these alternatives, continue reading ahead!

Private Clouds are so-called because every law firm (called a “tenant,” in cloud computing parlance), has their own segregated, dedicated working environment.

In most cases, that means:

For those who might not be well-versed in these technological nuances, the bottom line is this: your law firm possesses a dedicated, secure digital realm exclusively for its software, files, and data, separate from other legal practices. This brings an extra layer of data security and privacy for your firm.

Having established the advantages of running Juris in a cloud environment and how a Private Cloud can guide this shift, it’s essential to clarify what operating within a Private Cloud entails. How will each attorney and staff member in your firm navigate this environment?

The key to understanding this is the concept of a Virtual Desktop.

Simply put, a Virtual Desktop is your familiar computer interface – just like what you see on your Windows or Mac computer – but hosted in the cloud. It offers you the privilege of accessing your desktop anytime, from anywhere, and on any device. This means you can seamlessly work whether you’re in the office, at home, or on the move.

Within this Virtual Desktop environment, all the tools you rely upon daily are housed. This includes popular programs like Microsoft Word, Excel, and Outlook, as well as specialized software like Juris, your chosen accounting tool, or any document management systems you utilize.

The beauty of the Virtual Desktop lies in its centralized nature. Instead of downloading software on individual devices, everything is installed and updated within the Virtual Desktop. This ensures every team member always has access to the latest tools and files they need, no matter where they log in from.

This digital workspace not only serves as a secure storage vault for your files but also as a collaborative platform where team members can cohesively work on projects. The Virtual Desktop breaks the chains binding you to a single machine or office location, giving the freedom to work through any internet-enabled device.

The term sometimes used in the industry for this setup is “Desktop-as-a-Service” or DaaS. This mirrors the “Software-as-a-Service” or SaaS model many are familiar with, but instead of just software, it’s your entire desktop, hosted and maintained remotely.

In a traditional computing arrangement, the essential software tailored for your law firm’s operations resides directly on the tangible hardware at your office – be it a desktop or a laptop. This conventional method relies heavily on localized operations, with each application nested within your specific device.

Conversely, within the framework of a Virtual Desktop, your local machine is often free from the bulk of direct software installations.

Usually, the singular element you’ll find on your local computer is a simple shortcut. This icon acts as a conduit, seamlessly connecting you to the expansive realm of your Virtual Desktop.

Upon logging into your Virtual Desktop, you or any member of your team can access all of your law firm’s software, documents, and data.

This includes:

This setup ensures that members of your firm can seamlessly access Juris, alongside other applications, documents, and data, irrespective of their location or the device they’re using.

Furthermore, with Virtual Desktops, the cumbersome task of installing, updating, and managing applications on every computer in the firm is no longer a concern. This responsibility is adeptly managed by your Cloud Service Provider, ensuring that all your software remains current, facilitating smoother operations.

Such an approach not only centralizes the management of your software assets but also entirely liberates you from the associated duties, bringing forth unparalleled efficiency and ease.-

Virtual Desktops bring many advantages to law firms. Specifically, Virtual Desktops are likely the best technology route in any of the following scenarios.

For an example of working in a Virtual Desktop, watch our demonstration of Uptime Practice.

Epilogue – Juris in the Cloud