How to Use Orion Legal Software in the Cloud in 2024
In 2024, Orion Legal Software continues to be a great choice for law firms looking to manage their law firm with Orion’s robust toolset. Between the Financial Management and the Practice Management capabilities that Orion has to offer, law firms can be more efficient and progress quicker with Orion’s help.
However, while Orion’s Legal Software offers extensive features for your law firm, it is tethered to servers that you would typically need to purchase, maintain, and renew. As many of us leave the offices, partially or for good, the flexibility of cloud-based solutions looks more promising for many law firms.
In this article, we’ll elaborate on the reasons, methods, and best practices for utilizing Orion Legal Software in the Cloud.
Regardless of whether you’re a small firm seeking to improve your company’s daily operations, or a larger/growing practice figuring out how to enable your team with the convenience to work from any location, we have you covered.
In This Article
- Who This Guide is For
- Introduction to Orion Legal Software
- Advantages of Orion Legal Software in the Cloud
- Orion Legal Software as a Cloud App
- Orion Legal Software in a Private Cloud
- Orion Legal Software in a Virtual Desktop
- Migration: How to Move Orion Legal Software to the Cloud
- The Economics of Orion Legal Software in the Cloud
- Doing Your Due Diligence & Mitigating Risk
- Orion Legal Software in the Cloud – Frequently Asked Questions
Who This Guide is For
This guide will illustrate how to run Orion in the cloud. For all those who run Orion Legal Software for their firm (or will), we will help you understand why and how Orion is better when operated in the cloud.
People who can benefit from this article include:
- Law Firm Partners driving the IT strategy for their law firm
- Law Firm Administrators assigned the responsibility of managing the firm's technology
- Law Firm IT Consultants looking for solutions for their clients’ applications
In our ultimate guide to Orion cloud hosting and moving Orion to the cloud, we’ll bring you up to speed on every aspect to consider when thinking about and operating Orion in the cloud.
Learn About Uptime Practice
Practice Go
Practice Foundation
CLOUDIFY ORION
Just Orion in the Cloud: Turn your Orion into a cloud-based application. Eliminate servers, access Orion from anywhere.
FULL PRIVATE CLOUD
All of your software, documents and data in secure Private Cloud. Work in a flexible virtual desktop environment; optionally add Office 365 + support
Introduction to Orion Legal Software
If you’re already knowledgeable on the history and functionality of Orion, you’re welcome to skip ahead to the main courses of this article. If you’re new to Orion, or considering it for your firm, this brief overview may benefit you with a better understanding of Orion Legal Software.
Orion’s story begins in 1985. Since then, Orion Law Management Systems has offered powerful firm management software built to provide solutions to various needs of law firms.
Orion is a server/on-premise software, which means it can run on-premise, on your firm’s in-house servers, or hosted in Private Cloud (which we’ll cover shortly).
Looking at Orion from a bird’s view, it provides some great features.
Here’s a few:
- Billing
- Accounts Receivable
- AP Imaging
- General Ledger
- Case Management
- Communications
- Financial Statistics and More
Highlights
As with many of the server-based software offered to law firms, Orion is no outlier when it comes to the features they offer.
In fact, platforms like Orion often offer significantly more than what law firms require (especially if you’re running a solo/small operation). Larger firms are better suited for these types of software because they require high functionality and scalable tools.
Considering that, small law firms may opt for web-based management tools to better fit their needs and financial limitations.
Yet, it could add another step when you find that the web-based solutions are limiting your growth, so going with the more fleshed out, server-based software may sound like the better option for you.
Customizable
While there are a substantial number of common needs across law firms, the desire for tailored solutions never ceases to exist.
Each law firm has enough variation that the need for a customizable software solution is always valued greatly.
Orion Legal Software has taken this into account when developing their platforms for law firms, so let’s look at some of the key ways they’ve incorporated this mentality.
Stand-Out Features
Robust Billing Tools
Whether it’s Orion’s payment calendar that allows you to have easy access to the details of various payments, or the Billing/Receiving capabilities that efficiently capture and reflect orders and time-tracking in a professional way, Orion’s Billing Tools make getting paid and keeping track easy.
Tracking and Reporting
Being able to track matters is essential for proper organization and productivity.
Without it, it’s incredibly easy for matters to get jumbled or fumbled, thus losing clients.
When it is time to compile information on matters and financial data, Orion also provides reports with the ability to be tailored and defined to reflect exactly what you need to see.
Docket Management
Orion’s system of calendars, tasks, contacts, and productivity tools helps you manage your dockets, so nothing gets missed, and everything is attended to.
It even helps you manage critical dates and communications.
Case and Client Handling
With Orion’s Case Management Dashboard, you’re able to view the upcoming cases, necessary details, and connect relevant information for easy searching and viewing.
You can also store communications, referrals, and much more.
Sidebar: Legal Document Management
Orion Legal Software is great for practice management, financial tracking, and essential firm management.
However, your firm may need to supplement Orion with a dedicated Document Management System to securely manage firm documents and email.
You might consider LexWorkplace, document management software born in the cloud, built for law firms.
- Securely Store & Manage Documents in the Cloud
- Client/Matter-Centric Document Organization
- Full-Text Search Across All Documents & Email
- Outlook Add-In: Save Emails to Matters
- Work with Windows and Mac OS
Who is Orion Good For
Orion is used to its full potential when utilized in larger firms.
While smaller firms and solo ventures can use Orion Legal Software, they may find that its cost and functionality exceed what they’re looking for.
Don't Abandon Your Software for the Cloud
The cloud has fantastic benefits for law firms.
Aware of this, some law firms that value the convenience and versatility of the cloud feel as though they need to give up the software that they love for the cloud, so they leave their beloved software for a web-based software application.
The issue here is that web-based applications typically consist of minimal features and functionality when compared to their premise-based counterparts. Orion, for example, is a sturdy platform that objectively provides a better experience.
As we’ve witnessed, law firms frequently leave their hearty software for barebones web applications, and end up having to switch back.
The good news? Now you can keep the software that you know and love while having Orion Legal Software hosted in the cloud.
Advantages of Orion Legal Software in the Cloud
Orion Legal Software is very functional and efficient. And, it’s even better in the cloud.
Most law firms have a better time when they’re in the cloud. With the various benefits that come with setting yourself up in the cloud, it’s no wonder why law firms such as yours are considering ways to take advantage.
Well, while you once had to decide between using your favorite tools and being in the cloud, you now have the option of doing both. We’ll explain how, but first, let’s talk about why you would want to in the first place.
Why One or the Other? Choose Both.
The cloud gives users freedom to work from anywhere, to access your files from anywhere, and the comfort that comes with handing off your security needs to a cloud-hosting provider.
Orion Legal Software provides users with extensive methods to manage financial matters, numerous cases, and your firm itself.
The combination of the two gives your firm the flexibility to be managed just as well from anywhere you decide to work that day.
Managing Servers & IT is a Hassle.
Back in the day, owning and operating servers was a burden necessitated by being able to run legal software that you needed for your company to run optimally. The alternatives were subpar – if functional at all.
Today, server-based applications still offer more than their alternatives, so you still need a solution if you want the best software for your law firm. You could just face the music and deal with the cost and upkeep for servers – sure.
However, let’s take a moment to remember what that really entails. There’s two main perspectives to consider here. There’s proactive protocol (upfront costs and continued maintenance before things happen) and there’s reactive protocol (fixing things as they malfunction or break altogether).
To run Orion on your in-house servers, you’ll need to:
- Purchase Server Equipment Every 3 - 5 Years
- Purchase and Implement Microsoft SQL Server
- Implement and Manage Backups & Disaster Recovery
- Implement and Manage Data Security (Encryption, etc.)
- Perform Routine Preventative Server/IT Maintenance
- Retain an IT Consultant or Firm to Keep Everything Running
Having Orion Software Cloud-Based gives you the opportunity to combine the benefits from cloud-hosting without the inevitable headaches of server ownership.
Work From Home, a Coffee Shop, a Plane…
Being shackled to a single computer, office, or location is just as inconvenient as it is illogical when you have a better alternative. Imagine wanting to view a document, case, report, etc. and having to drive all the way back to work to do so. Worth it? Likely not.
Attorneys and other legal staff ought to be able to work from anywhere.
Need to enter billable time? Done. Review the quarterly report? Next. Read some correspondence? Please.
Running Orion in the cloud allows your entire firm the freedom to be productive from anywhere, any way, and on any device.
This option is far superior to only being to work in the office, dealing with clunky VPNs, and remote-computer “solutions” that only make your life harder. Orion in the cloud, via a private cloud, provides a secure access point to your legal software, docs, and everything else you have used and will use Orion for.
Data Security and Compliance – Nothing to Play With.
As law firms, part of your moral responsibility and obligation is to keep your clients’ data, and transitively your data, secure.
As cybersecurity breaches rise in prevalence, so must the seriousness of how you protect this data. Aside from moral obligation, governing bodies are also enacting laws and regulations to ensure that law firms are compliant.
Your Orion application and your law firm’s data is substantially more secure when they’re being hosted in a reputable cloud platform. This is opposed to your on-premise servers or the rudimentary/poor cloud solutions out there.
Respected cloud providers understand that cybersecurity is an essential offering, so we ought to provide the following security measures for our clients:
- Data Encryption In-Transit and At-Rest
- And-to-End Virus Protection
- Protection Against Ransomware
- Multi-Factor Authentication (MFA)
- Redundant Data Centers
- Backups with Point-In-Time Recovery
- Enterprise-Grade Firewall Protection
- Active Threat Monitoring
- Regular Security Patching
- Dedicated Private Network Per Firm
We usually see that law firms have of some variation of the following – somewhere in your office, there is a closet. In the closet, there are accessible servers (maybe too accessible?) that sit unmanaged.
Your firm paid significant upfront costs and pays maintenance costs – if the servers have been maintained at all.
If your firm doesn’t have a variation of this, then odds are that you spent a small fortune that could possibly be better spent elsewhere. What we see is that it typically doesn’t make monetary sense for a law firm that isn’t very large to invest in enough resources to warrant keeping your servers in-house.
Although, it does make perfect economic sense for a cloud provider like us to invest in building and managing a security vault for your applications and data. If you’re a client within that ecosystem, you receive your very own slice of the fortune-500 caliber infrastructure.
As just a reminder, it is outdated to believe that the cloud is insecure and that you are necessarily better off with storing your data in a physical building. If your firm has a server, and it’s connected to the internet, you’re already on the cloud in a way that leaves you susceptible to hackers, threats, and other potential data loss.
However you choose to manage your data, ask yourself – “Is my data and security being properly managed? Well, if it’s being managed at all…”
Related:
Use Orion from Windows & Macs Alike
Maybe you have a preference between Windows and Macs. Maybe other people in your firm do. Regardless of preference, Mac Computers are becoming increasingly popular. It’s common to see Macs being used in part or even in full (especially when the law firm is smaller). Despite what is used in the office, often some of the team, including senior partners, use a mac from home.
As you may know, most desktop-based software for law firms is hosted by Windows.
This can severely limit the ability to work on Mac computers. Historically, the solution would be to run a parallel or virtual Windows software, but this is often found to be slow and clunky.
Running Orion in the Cloud, or in a Virtual Desktop platform, essentially turns your Mac into a Windows PC as you use it.
In this case, the access and experience with Orion and other legal software on Macs is the same as their Windows counterparts. Our virtual desktops are, by their nature, platform agnostic.
Minimize Downtime, Maximize Productivity
Capable Private Cloud platforms like Uptime Practice are built with enterprise-grade infrastructures and managed round-the-clock by professionals. This minimizes downtime for your firm and maximizes productivity.
Professional-grade Private Cloud solutions typically include:
- Redundant Physical Servers
- Redundant Routers & Network Equipment
- Redundant Upstream Internet Providers
- Redundant Data / Hard Drive Arrays
- Geographically Redundant Data Centers
- Multiple Redundant Data Backups
- Point-in-Time Data Recovery / Restoration
- Routine System Maintenance & Patching
- 24 x 7 x 365 System Monitoring
All of these measures add up to a more reliable, positive experience for your systems and law firm.
Stay Flexible and Keep Scaling
The cloud itself is a flexible solution that allows you to easily scale your law firm while avoiding some of the growing pains that typically accompany it.
Running Orion Legal Software in the cloud is no exception.
With a private cloud solution, you can add (or remove) users, applications, storage and other features when you need them.
Unlike the rigidity and financial commitment of server ownership, the cloud helps your law firm stay agile.
Economically Superior
We’ve had the pleasure of working with several law firms and have conducted a side-by-side financial analysis of cloud vs. on-premise IT for them. Consistently, we find that the Total Cost of Ownership is notably less in a private cloud.
Note: This is almost always the case. We’re taking the following into account: upfront costs, monthly and unplanned IT costs associated with server ownership and maintenance, and local IT support.
With these aspects considered, we can come to this conclusion. For further detail, keep reading to see our section that covers the economics of Orion in the cloud in detail (plus some nifty tools to help you conduct your own financial analysis).
Centralization
The Work from Anywhere and/or Hybrid Work models have become more prominent.
With them, decentralization has also risen to be a real threat.
After all these years, law firms with more than one location know and understand the problem well. Now, it’s a problem that affects the majority of law firms.
Why?
Consider the employees that work from home and the risk of data and applications being spread too far and too wide.
A Private Cloud Platform exists as your firm’s single, centralized hub. Orion Legal Software, and your other applications/data, happily live here. This is where you access your single, streamlined system – regardless of where your team is spread out.
Related Video:
Why You’re Struggling to Work from Home
Orion as a Cloud App
Orion has been designed as a premise-based software. This means that Orion was created and intended to run on a server that’s housed within a law firm’s physical office. The typical alternative is a software that’s natively cloud-based and accessed through a web browser from any computer.
However, you can still run Orion Legal Software in the Cloud by running it as a cloud app. There are some ways to accomplish this, so let’s cover that.
The first, and simplest, way to make this happen is to “Cloudify” Orion by running with a simple cloud platform such as Practice Go. With a cloud platform like Practice Go, you can run it as a published application or as a web application – both results in Orion essentially turning into an app you can access from anywhere.
With all this being said, this particular solution, and others like it, work best when a law firm only needs to access Orion in the cloud. Meaning, you already have a cloud strategy for any other systems and software your firm may employ.
On the contrary, if your firm is looking for a more holistic solution to your cloud-hosting needs, perhaps you should consider a Private Cloud or Virtual Desktop Solution.
Orion in a Private Cloud
We’ve covered why having Orion in the cloud gives you a leg up.
How about we discuss how Orion functions in the Cloud? To accomplish this, we’ll need to take a small step back to outline the differences between cloud-based (web-based) software and desktop (server-based) software.
Cloud computing wasn’t always mainstream. In fact, most of the software used, including practice/firm management software such as Orion, was installed on the on-premise servers located in firms’ closets.
Then, the software could be run from each one of the desktop computers in the office. Everything, including the software’s engine and core components, lived on these servers. In short, using this software meant you had no choice but to host your own servers.
It was just the way it was, and law firms accepted it as such.
They simply had to overlook or factor in the ownership, maintenance, and inevitable problems if they wanted to be able to use these applications. Of course, it’s not like the alternative of not using the software was any more appealing than just dealing with the servers.
But, that’s no longer the case. Now, we have the Private Cloud.
A private cloud is an IT platform that is hosted and managed in order to function the same as, or better than, a server could.
The private cloud can host law firms’ legal software, store documents, emails, etc., and provide greater mobility, reliability, and security in the process of doing so.
Server-based applications, such as Orion, need a server to operate – that part hasn’t changed.
What has changed is that we now have the option of a private cloud, where the private cloud is the server.
To be more detailed, law firms using a private cloud built for them, such as Uptime Practice Foundation, will often include:
- Hosting for Orion and your other legal software
- Cloud storage – a filesystem for your files and folders
- Support for Orion and your legal software – including updates and maintenance
- Office 365 – for productivity
- Exchange Email
- All necessary server maintenance, backups, and security
Why is it Called a “Private” Cloud?
Private Clouds are named as such because every law firm (generally referred to as a “tenant” in cloud computing) has their own segregated, dedicated working environment.
This usually entails:
- Dedicated/Private Virtual Servers
- Dedicated/Private Virtual Network (VLAN)
- Dedicated/Private Active Directory
- Dedicated/Private SQL Server/SQL Database
If these technologies don’t sound familiar to you, this is what it means in a nutshell.
Your law firm has its very own private space. You don’t share it with anyone.
On this private space, you store your software, documents, and data separately from others. Therefore, your firm is granted an extra level of data security and privacy.
Related:
If you would like to learn more about utilizing a Private Cloud for your law firm, check out this article explaining the benefits, cost, and functionality of using one.
Now that we’ve covered the back-end, or behind the scenes, of Orion Cloud-Based, let’s look at the front-end.
This is what you and the team will interact with.
This is what we call a Virtual Desktop.
Orion in a Virtual Desktop
So, we have talked about what makes running Orion in the cloud worthwhile.
We’ve talked about how a Private Cloud is a great solution to making that happen.
Are you curious to learn what working in a Private Cloud will look like? How about understanding how each person in your firm is going to use it?
The answer: a Virtual Desktop.
Like the desktop that you log into every time you get onto a computer, a Virtual Desktop is a desktop that looks the same but can be accessed from anywhere, at any time, and on any computer.
Also similar to your typical desktop, your Virtual Desktop will provide access to the apps you’re using every day (i.e., Microsoft word, Excel, Outlook, the various practice management software your firm uses, the accounting software, and even your document management software).
One of the best parts is that a Virtual Desktop provides an environment for your law firm’s software, which would otherwise only be available in the office, to be available from any computer in the world.
Virtual Desktop solutions such as Uptime Practice Foundation are sometimes also referred to as “Desktop-as-a-Service,” or DaaS (analogous to “Software-as-a-Service, or SaaS).
How Virtual Desktops Work
Traditionally, you would be working from a computer that is communicating with the servers that you keep on-premise.
Whatever software that your law firm uses will be downloaded on each computer – specifically, on each local desktop.
This will be the computer that you use in the office. This will be the only computer you can use because everything runs locally, and therefore, each application must be installed on each computer.
Alternatively, we have our Virtual Desktops.
This different option provides an environment with very few, if any, applications that are actually installed on your computer’s drive. More often, the only real application on your local desktop will be a shortcut that logs you into your virtual desktop – where the real business begins.
When you, or anyone on your team, logs into the virtual desktop, you’ll find an environment built to give you access to all of your firm’s software, documents, and data.
Some of these include:
- Your Orion Legal Software
- Other of Your Law Firm’s Software
- Productivity Software (i.e. Microsoft Office)
- All of Your Documents, Files, Folders
- Your Email and Calendar
By adopting the Virtual Desktop model, you can easily provide your entire firm with access to Orion (plus all of your other applications, files, and data) from anywhere and on any device.
Give up the days of installing, updating, and maintaining each of your applications on each computer within your firm. Instead, allow a Cloud Service Provider, like Uptime Practice, keep all your software up to date and ready to use.
Related:
Read this article to learn if Virtual Desktops’ uses, economics, and ability are a good fit for your law firm.
Are Virtual Desktops Right for You?
The short answer is that under most circumstances, yes.
Yes, Virtual Desktops are probably right for you, and your law firm would be better off adopting this model.
They bring a multitude of benefits for your law firm, and they are the best route you can take in any of the following scenarios:
- Your firm is committed to the Orion software
- Your firm uses a combination of devices (Windows, Macs, Tablets)
- Your firm needs to be able to work from anywhere
- You're tired of dealing with servers and IT headaches
- Your firm needs to keep your applications an data secure
Further down the article, we’ll cover selecting the best Virtual Desktop provider for you, and how you can do your due diligence in this process.
Virtual Desktops Demonstrated
For an example of working in a Virtual Desktop, watch our demonstration of Uptime Practice.
Migration: How to Move Orion Legal Software to the Cloud
We’ve talked about how Orion in the Cloud works, the benefits that come with it, and the functions that you should care about as a law firm. Let’s say for the moment that you’re ready to make the switch.
Good choice! Now we can talk about what it looks like to move Orion to the cloud.
This should be typically administered and handled by your chosen Cloud Service Provider, but you could also do this with a combination of IT consultants, software consultants, and cloud hosting providers.
Either way, let’s talk steps.
Steps to Move Orion to the Cloud
Step 1: Onboard Project Manager
As with any well-managed project, your Orion cloud migration will be most successful if you have a single point of contact.
We call this person an Onboarding Manager but could also be referred to as a project manager.
This point of contact is responsible for setting clear expectations and concisely communicating each of the steps.
Uncertainty has no place here.
Essentially, your Onboarding Project Manager should outline specific timelines, expectations, and what they need from you to complete the migration of Orion.
Step 2: Discovery
Good services providers will have some well-defined and documented processes for onboarding your law firm.
Nonetheless, the process is never cookie-cutter and shouldn’t be treated as such. It’s important to tailor the Orion cloud migration to exactly fit the needs of the client (you).
This process involves a deep investigation and assessment of your law firm’s current environment, including:
- Inventory of Software to be Migrated
- Inventory of all Documents and Data
- Identifying Email Accounts and Settings
- Documenting Third-Party Services, Logins and Accounts
- Inventory of Network Devices and Peripherals
- Testing of Firm Internet Speed
Step 3: Build
Following discovery, it’s time to start building.
Your Orion hosting provider will begin by developing your private cloud environment. A good provider should have a well-developed process that they’ve used for other law firms and can probably build your private cloud rather quickly.
The Onboarding Manager and engineering team will install your software, provision your email accounts, and generally build the “shell” of your complete IT platform.
This process includes:
- Provisioning of Virtual Servers
- Setup of Each User Profile / Virtual Desktop
- Installation of Your Firm's Software
- Setup of Your File System (Including Permissions)
- Thorough Testing of Your New Cloud Environment
Step 4: Migrate and Go Live
After building, your Orion cloud software provider will start collecting data and information from the current environment.
Each part of your law firm’s software and technology will be moved over, piece-by-piece.
The migration process includes:
- All Applications and Data (including Orion)
- Filesystem, Folders, and Files
- Mailboxes, Emails, Contacts, and Lists
- Utility Functions (Print Servers, DHCP, DNS, etc.)
The transfer itself should be thorough and harmonious.
All data will be safely transferred to the cloud. Post-transfer of your data, your onboarding manager should guide their team through the testing of every application, computer, and any other related components.
To avoid or minimize any downtime that your law firm could experience, your Orion hosting provider should prioritize efficiency by scheduling and carrying out the migration during an off time. This could be at night, on the weekend, or any other time that would ensure the process is quick and painless.
Step 5: Training & Ongoing Support
For the last step, it’s important that your Orion hosting provider doesn’t skip town the second after the migration is complete.
Leading transformation of any kind, size, and importance can be difficult for a company.
Employees will almost inevitably have questions or run into issues.
Therefore, expect your cloud provider to be prepared from the get-go with an extensive training strategy for the full staff. Plus, it doesn’t hurt to receive some handholding for anyone confused or reluctant to this change.
You and the onboarding manager will work together to train the employees and set the seal on the new, better way of working in your new cloud environment.
However, be mindful that this carefully planned and executed process should not end after the last file has been transferred over.
One way you can tell that you have a good cloud provider is by their offering of two things – account management and on-demand support.
Both are essential for smooth operations from the get-go and for consistent performance.
You’re going to want the certainty that you can reach out to someone as though they’re a partner invested in your success, a knowledgeable legal technology advisor, and ultimately a support system.
Please remember – a scrupulous onboarding process is not only important but essential. It is the difference between a seamless transition into a better environment and an immediate or eventual failure.
If you follow the guidelines we have laid out here, you’ll be accessing Orion Legal Software from the cloud in no time.
The Economics of Orion in the Cloud
We already know hosting your software on the cloud means better functionality, the ability to work from anywhere, security outsourced to your cloud provider, and the reliability you need.
With that being said, when you’re considering your options, it’s always important to consider the financial aspect.
In this regard, operating Orion with on-premise servers will likely cost more than you expect.
The illusive costs include buying servers and the ancillary IT infrastructure (backup systems, battery backups, etc.).
Plus, don’t forget that you’ll need to get a knowledgeable IT consultant to initially set up the servers and manage/maintain them.
Despite the budget planning we’re doing, the yearly costs will always be higher than what you expect them to be.
For a better understanding of the Economics of Orion in the Cloud, we’ll need to directly compare private cloud solutions to the on-premise and IT route.
Watch the video below to learn more about the Financial Case for Cloud Computing:
On-Premise IT
Up-Front Costs
Servers usually last about 3-5 years before the risk of server failure increases past comfort.
So, to measure your upfront costs, we’ll need to account for all costs generated during each server cycle. These costs are buying and implementing server infrastructure.
Including:
- Server Purchase
- Backup Hardware & Software
- UPS / Battery Backup
- Windows Server Licensing
- SQL Server Licensing
- Desktop / Network Setup
- Implementation (IT Consultant)
The best way to create a budget and understand these costs is to get each one priced and record them in a spreadsheet. This will help ensure that you are not missing anything while providing a way for you to easily add up the costs.
On another related note, it’s pertinent to factor in the software that your law firm uses when determining these costs.
Consider the following: What caliber of servers does your law firm require to run your software correctly and without fail? Does your law firm require numerous, dedicated servers? Will you need VMWare virtualization?
For these questions and more, the answer lies in the software that you use.
Particularly, it’s decided by your Practice Management and Document Management Software. Different applications have different demands to be met.
Try our Cloud Cost Calculator to estimate the relevant upfront costs for your law firm.
Ongoing Costs
We can’t quite end the conversation with upfront costs. We’ll also need to cover ongoing costs because they add up – very quickly.
You will need to analyze the costs generated both monthly and annually (renewals, maintenance, etc.).
Then, you can determine your average costs by month or year.
For most law firms, these costs often include:
- Managed IT Service
- User Support / IT Help Desk
- Offsite / Remote Backup
- Remote Access Solution (VPN, RDS, etc.)
- Practice Management Software
- Office 365
- Security Maintenance & Renewals
When you add up these ongoing expenses, be sure to include fixed monthly costs (like a Managed IT Provider contract) and the costs that are a bit more unpredictable (like hourly IT support).
For the more sporadic costs, you may be uncertain about how to estimate a reasonable budget for something you can’t foresee. In this case, I recommend averaging the past 2-3 years of this expense to get some idea of what you can expect down the line.
After you find the total of these costs, you’ll have your average monthly IT spend.
Unplanned Costs of On-Premise Servers
Unfortunately, you can’t always know what the future holds for IT expenses.
Identifying and budgeting for these costs can save you from some real trouble later on. Of course, you will want to be proactive about IT whenever possible, for it considerably lowers the possibility of IT problems impacting your business heavily.
However, it is nearly impossible to prevent all unforeseen problems, so it’s important to be wary of the forms these may take.
For example, you may encounter:
- Unexpected Server Crashes
- Unexpected Network Repair
- Unexpected Data Recovery Costs
- Software Updates Causing Impromptu Server Upgrades
Essentially, some costs you can predict and plan for because they’re consistent. For others, you still need to plan and budget for, but it becomes increasingly difficult when they’re unpredictable.
With all that considered, adding your upfront costs, monthly costs, and spontaneous costs leaves you with your Totally Cost of Ownership for On-Premise IT.
Comparing Servers to the Private Cloud
Now that we’ve detailed the costs of server ownership, the next logical step is to compare them to the alternative – a Private Cloud.
Hopefully you understand and align with our demonstration of the Private Cloud as an objectively better option than keeping it all in-house. In terms of mobility, advanced security, and dependability, the Private Cloud takes the cake.
Still… a solution is better understood and adopted when the bottom line is also considered. So, this leads us to asking, is in-house IT more affordable than cloud-based IT?
The simple answer? No.
A Private Cloud’s costs usually include:
- A One-Time Implementation Fee –
Typical Range: $2,000 - $6,000.
- An All-Inclusive Monthly Fee –
Typical Range: $105 - $159 / User / Month
It’s noteworthy that, with a good fit Private Cloud provider, these figures include all technology that you alternatively need to purchase and maintain. On-Premise IT is, as we’ve shown, difficult to budget for due to its hidden and unexpected costs.
Fully-managed Private Cloud have simple, clear, and predictable costs that you can budget for and more easily afford.
Related:
Doing Your Due Diligence & Mitigating Risk
With your understanding of Orion in the cloud functionally, and the benefits of migrating to the cloud, let’s talk about the need to do your due diligence.
With the various methods for migrating Orion to the cloud, it is up to you to decide what is the best way for you to accomplish the transition carefully and efficiently.
As migrating to the cloud has risen in effectiveness and popularity, law firms are faced with the problem of increasingly more companies wanting to serve as their cloud server providers.
While it’s great to have options, it’s important to distinguish those who claim they can handle your cloud migration and maintenance and those who can actually do it.
Just saying “Hey, we offer Orion Cloud Hosting!” isn’t enough to make them qualified to do so. Why?
Migrating, operating, and maintaining Orion in the cloud is not a simple feat.
Hosting Orion requires enough knowledge to ensure that it migrates properly and continues to function as needed.
We could write an entire article on how to be diligent about finding the correct cloud provider, but here are a few key points to consider as you’re comparing providers:
- Confirm that the provider is authorized to host Orion
- Confirm the provider has correctly hosted Orion for 20+ law firms
- Confirm the provider encrypts data while both in-transit and at-rest
- Confirm the provider backs up data to various data centers across the country
- Know the provider’s protocol if served with a subpoena for your data
- Confirm data sovereignty – that the data will only be stored in your country
- Confirm that you retain exclusive ownership of your data
- Know that the provider's data center is SSAE16 audited and certified
- Confirm the provider owns the server equipment (not simply reselling Azure or Amazon)
- Confirm that the provider guarantees 99.99% Uptime
- Confirm the provider is and remains complaint with all software licensing (Microsoft, VMWare, etc.)
This narrows down a large list into a short list.
From here, do your own homework for each contender.
Here are some ways to accomplish that:
- Ask for references and contact them
- Get the company’s case studies and evaluate them
- Look at the Google reviews to determine customer satisfaction
Quick tip:
If you want to see the Google reviews for any company you’re considering, all you need to do is perform a Google search for that company. If you don’t see anything, that company may not be reputable enough to have gained a Google presence.
Otherwise, the Google listing and reviews will show up in the search results sidebar, like so:
Learn more about doing your due diligence:
Orion Legal Software in the Cloud – Frequently Asked Questions
Yes, Orion can operate in a Private Cloud with the help of a cloud service provider.
You can migrate Orion with the help of a company that specializes in hosting law firms’ software on the cloud.
A Private Cloud is a dedicated, private environment that can be accessed from any computer. This Private Cloud will provide all necessary IT functions without the need for on-premise servers.
A Virtual Desktop provides your firm with access to all of your software, data, and more – from any computer.
Orion should be much more reliable than relying on your in-house servers, but it heavily depends on the quality and expertise of your chosen cloud provider.
Contrary to common beliefs from the past, utilizing the cloud is typically more secure than housing your own servers.
However, there is still variation in security, so be sure to choose your provider carefully.
It varies with cloud providers, how many users your firm needs to account for, and the technological needs of your particular law firm. With that being said, many law firms spend between $115-$159 / User / Month to run Orion in the Cloud.
If you prioritize this, you can find a provider who does grant this (we do).
However, it is your responsibility to read contracts carefully and confirm this before you sign anything.
Depending on the cloud provider, they may require that a 3rd party VAR or IT consultant perform all updates.
Uptime Practice, on the other hand, manages all software updates and maintenance you’ll require.
As cloud computing has become more mainstream, many bar associations have expressed their views on cloud computing and data security. In fact, many even recommend it.
Here’s an excerpt from the ABA website:
“Most fears about trusting client information to ‘the Internet’ are misplaced. One misconception is that client information may be intercepted as it travels across the Internet. Modern encryption has progressed to the point where it is unbreakable. Cloud companies understand that their reputations for protecting customer information are crucial. A single security breach would cost them dearly. Your client information is more secure stored on a reputable, professionally managed cloud server than on your office computers.”
This depends on the cloud provider you choose. I can say that Uptime Practice ensures that your Private Cloud works seamlessly with almost all scanners, printers, and the like.
Printers appear and function in the same way in your virtual desktop as they would on your typical, local computer.
Since Orion is Windows-based, it can’t run on Macs as-is.
With that being said, one of the great aspects of certain Virtual Desktop solutions, such as Uptime Practice, enable you to run Orion on a Virtual Desktop that is accessed from the desktop of your local Mac computer.
Ready to Move Orion to the Cloud?
At Uptime Legal, we host Orion and other legal software for hundreds of law firms across North America.
Get in touch with our team to learn more about Orion in the cloud for your law firm.
Learn More
Learn More about running Orion in the Cloud.
Uptime Practice:
The IT & Cloud Platform for Law Firms.
Uptime Practice is a suite of Managed IT and cloud services, made exclusively for law firms.
Practice Next
Technology + Legal Software Support for Modern Law Firms
Practice Next is a suite of Managed IT, Legal Software Support, and Cloud Essentials, made just for law firms.
-
Practice Next is a suite managed IT, technology essentials and legal software support.
-
Practice Next includes unlimited IT and legal software support, Microsoft 365, legal-centric cloud storage and more.
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Practice Next pairs great with cloud-based legal software such as Clio Manage, CosmoLex, MyCase and more.
Practice Go
Cloudify Your Legal App
Does your law firm already have a cloud strategy, but have one premise-based application still running on onsite servers? Practice Go is for you.
- With Practice Go, we effectively turn your desktop/server- based legal software into a cloud application (a Published App), freeing your firm from the limitations of traditional software.
- Practice Go can cloudify your PCLaw, Time Matters, Tabs3, ProLaw, Juris, QuickBooks and more.
Practice Foundation
Complete Private Cloud for Law Firms
If your law firm needs a central, secure cloud platform for all of your legal software, documents and data, Practice Foundation is for you.
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Practice Foundation is an end-to-end cloud platform that will host all of your firm's applications and documents, and will optionally include Office 365 + unlimited IT support. Everyone in your firm logs into a Virtual Desktop where they'll find all of their apps and docs.
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Practice Foundation works with PCLaw, Time Matters, Tabs3, ProLaw, Juris, QuickBooks, Timeslips, TrialWorks, Adobe Acrobat and more.
Not Sure Which Edition You Need?
No problem. Check out our quick Comparison Chart for Uptime Practice, or Get in Touch to talk with our sales team.
Dennis Dimka
As the founder and CEO of Uptime Legal Systems, I've had the privilege of guiding our company to become a leading provider of technology services for law firms.
Our growth, both organic and through strategic acquisitions, has enabled us to offer a diverse range of services, tailored to the evolving needs of the legal industry.
Being recognized as an Ernst & Young Entrepreneur of the Year Finalist and seeing Uptime Legal ranked among the Inc. 5000 list of fastest-growing private companies in America for eight consecutive years are testaments to our team's dedication.
At Uptime Legal, we strive to continuously innovate and adapt in the rapidly evolving legal tech landscape, ensuring that law firms have access to the most advanced and reliable technology solutions.
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